Terms & Conditions
Terms & Conditions
Last updated: 20.10.2026
1. Who we are
The website lazuranstudio.com is operated by LUNARIG COMPANY S.R.L., registered office at Str. Apateului nr. 11F, Sat Cihei, Com. Sânmartin, Bihor County, Romania, registered with the Trade Register under no. J05/1050/2024, tax ID (CUI) 49923980. The company is not registered for VAT. Lazuran Studio is the brand under which we sell our products.
Contact: lazuranstudio@outlook.com · +40 728 894 510.
2. What we sell
Decorative objects in mineral composite, made and finished by hand in Romania. Each piece may show slight differences in shade, texture and pores compared with the photos and with other pieces of the same design. These differences come from the material and the hand finish and are not defects. The dimensions and weights on the product pages are approximate and may vary slightly from one piece to another.
3. Orders and the contract
You can order as an individual aged over 18 or as a company. By pressing the “Place order” button, you undertake to pay for the products. The contract is concluded when you receive the order confirmation by email.
We may cancel an order if the product is no longer in stock, if the payment was not accepted or if the delivery details are incomplete. We will let you know and refund the full amount paid within 14 days at most.
4. Prices and payment
Prices are in lei (RON). The company is not registered for VAT, so prices do not include VAT. The delivery cost is shown separately, in the cart, before payment.
Payment is online only, by card, through Stripe; we do not offer cash on delivery. Card details are entered directly on the payment processor’s secure page; we do not see or store them. The invoice is issued in the buyer’s name and sent by email.
For discounted products, we show next to the discount the lowest price in the 30 days before the discount.
5. Delivery
We deliver by courier in Romania, in 1–3 working days, and to other European countries, with a delivery time that depends on the destination. Details are on the Delivery & returns page. The risk of damage to the product passes to you when you receive the parcel.
6. Right of withdrawal
We deliver by courier in Romania, in 1–3 working days, and to other European countries, with a delivery time that depends on the destination. Details are on the Delivery & returns page. The risk of damage to the product passes to you when you receive the parcel.
7. Warranty
Our products carry the 2-year legal guarantee of conformity, under Romanian Government Emergency Ordinance no. 140/2021. Details are on the Warranty page.
8. Made-to-order products
For products made to your specifications (a special colour or size), we confirm before payment the price, the production time and the fact that they cannot be returned.
9. Intellectual property
The shapes of the products, the photographs, the texts, the logo and the Lazuran Studio name belong to LUNARIG COMPANY S.R.L. They may not be copied or used commercially without our written consent.
10. Use of the products
Our products are decorative. Vases are not to be filled with water. Candle holders are to be used with candles that fit their diameter, on a stable surface, and a lit candle must never be left unattended. We are not liable for damage caused by using the pieces for any purpose other than the one described.
11. Personal data
We process your data in accordance with our Privacy policy.
12. Complaints and disputes
For any concern, write to us at lazuranstudio@outlook.com; we will reply within one working day. If we cannot reach an agreement, you may contact the Romanian National Authority for Consumer Protection (ANPC) through the alternative dispute resolution platform reclamatiisal.anpc.ro, or the competent courts in Romania.
13. Governing law and changes
These terms are governed by Romanian law. We may change these terms; each order is subject to the version in force on the date it was placed.